Question 1

What do I receive after purchase?

Accepted Answer

You will receive instant access to your editable Canva website template along with detailed instructions on how to customize and publish it.

Question 2

Do I need Canva Pro?

Accepted Answer

No. All templates are designed to work with a free Canva account.

Question 3

Can I edit the template multiple times?

Accepted Answer

Yes. Once added to your Canva account, you can edit it as often as needed.

Question 4

Can I use my own photos?

Accepted Answer

Absolutely. You can upload your own photos and replace any existing images in the template.

Question 5

How do I edit the countdown?

Accepted Answer

1. Click on the countdown in Canva, then click the link shown at the top.
2. Click the three-dots icon on the bottom right of the embedded countdown.
3. Click "Clone this countdown".
4. Edit the date, click "Make countdown", then copy the share link.
5. Back in Canva, click the link icon again, paste the new tickcounter.com link, click "Done", and resize the countdown to fit the section.

Question 6

Can I change the theme color?

Accepted Answer

You can change text colors and background colors in Canva. However, illustrations and decorative elements in the template cannot be recolored. If you'd like a version with a different color scheme, you can request a custom design directly from us.

Question 7

How do I edit photos or change images in the template?

Accepted Answer

1. In Canva, click on Uploads in the left sidebar.
2. Click the "Upload files" button and select your photo from your device.
3. Drag and drop your uploaded image into the photo frame on the invitation template.
4. If you want to change how your image is cropped, double-click on the image inside the frame to move or scale it to your liking.

Question 8

Can I change the music?

Accepted Answer

Yes. Instructions for changing the music are included in the guide you received with your purchase.

Question 9

Will the music play automatically?

Accepted Answer

No. Canva websites currently only allow music to play after a visitor clicks the play button.

Question 10

How do I track RSVP responses?

Accepted Answer

If you're using a Canva form: Click the form on the Canva editing page, and a horizontal menu will appear at the top with the "Responses" option. You can click it to track all responses there, with the ability to link to a sheet. On mobile, this horizontal menu will be at the bottom.

If you're using a Google Form: On the same form editing page, you can find the "Responses" tab at the top middle. You can also enable email notifications by clicking on this tab, then the three dots, then enabling email notifications.

Question 11

Can I connect RSVP responses to a spreadsheet?

Accepted Answer

Yes. Canva allows you to connect form responses to a spreadsheet for easier tracking.

Question 12

How do I set up the included Google Form RSVP?

Accepted Answer

On the first page of your PDF instructions, you'll find the Google Form as the second button. Open the form, create your own copy, update the title and questions as needed, click Publish in the top-right corner, copy the responder link, and paste the new link into your website.

Question 13

How do I update the Google Form header image?

Accepted Answer

The third button on your PDF instructions provides access to the matching header template. Open the header template in Canva, customize it as desired, download the image, open your Google Form, click the color palette icon at the top, and upload your new header image. If you need assistance, feel free to contact Sarah.

Question 14

How do I publish my website?

Accepted Answer

So, to publish the website, you can first update the file name from (copy of…) to the name you prefer. Then, click on the "publish website" button on the top right. You will be navigated to a screen to choose your URL (Link), then publish.

Pro tips before clicking on publish: You can click on the settings button and toggle on only the last 2 options + update the page name found above the toggles so you get the most personalized URL.

Question 15

Any publishing tips?

Accepted Answer

Before publishing, open Website Settings, enable only the last two settings options, and update the page name displayed above those settings. This helps create a cleaner and more personalized website URL.

Question 16

Can I update my website after publishing?

Accepted Answer

Yes. Any changes you make and republish will update your existing website.

Question 17

How do I link my venue location?

Accepted Answer

Open Google Maps, search for your venue, click Share, click Copy Link. In Canva, select the text or button you want to link, click Link, and paste the Google Maps URL.

Question 18

How do I add a gift registry link?

Accepted Answer

Copy your registry URL, select the text you want guests to click, right-click and choose "Link", and paste your registry URL in the input shown. Guests will be taken directly to your registry when they click the link.

Question 19

I need help editing my template.

Accepted Answer

Use the AI Assistant for instant help or contact Sarah directly through the support form.

Question 20

Can Joyva Studio edit the template for me?

Accepted Answer

Editing services may be available depending on current availability. Contact Sarah for details.

Question 21

Can I request a custom design?

Accepted Answer

Custom design availability varies throughout the year. Contact Sarah for current availability.

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