Question 1

What do I receive after purchase?

Accepted Answer

You will receive instant access to your editable Canva website template along with detailed instructions on how to customize and publish it.

Question 2

Do I need Canva Pro?

Accepted Answer

No. All templates are designed to work with a free Canva account.

Question 3

Can I edit the template multiple times?

Accepted Answer

Yes. Once added to your Canva account, you can edit it as often as needed.

Question 4

Can I use my own photos?

Accepted Answer

Absolutely. You can upload your own photos and replace any existing images in the template.

Question 5

Can I change the music?

Accepted Answer

Yes. Instructions for changing the music are included in the guide you received with your purchase.

Question 6

Will the music play automatically?

Accepted Answer

No. Canva websites currently only allow music to play after a visitor clicks the play button.

Question 7

How do I track RSVP responses?

Accepted Answer

Click on the RSVP form while editing your Canva website. A menu will appear at the top of the screen with a "Responses" option where you can view all submissions. On mobile devices, this menu appears at the bottom of the screen.

Question 8

Can I connect RSVP responses to a spreadsheet?

Accepted Answer

Yes. Canva allows you to connect form responses to a spreadsheet for easier tracking.

Question 9

How do I set up the included Google Form RSVP?

Accepted Answer

On the first page of your PDF instructions, you'll find the Google Form as the second button. Open the form, create your own copy, update the title and questions as needed, click Publish in the top-right corner, copy the responder link, and paste the new link into your website.

Question 10

How do I update the Google Form header image?

Accepted Answer

The third button on your PDF instructions provides access to the matching header template. Open the header template in Canva, customize it as desired, download the image, open your Google Form, click the color palette icon at the top, and upload your new header image. If you need assistance, feel free to contact Sarah.

Question 11

How do I publish my website?

Accepted Answer

Rename the file from "Copy of..." to your preferred name. Click the "Publish Website" button in the top-right corner. Choose your website URL. Publish your website.

Question 12

Any publishing tips?

Accepted Answer

Before publishing, open Website Settings, enable only the last two settings options, and update the page name displayed above those settings. This helps create a cleaner and more personalized website URL.

Question 13

Can I update my website after publishing?

Accepted Answer

Yes. Any changes you make and republish will update your existing website.

Question 14

How do I link my venue location?

Accepted Answer

Open Google Maps, search for your venue, click Share, click Copy Link. In Canva, select the text or button you want to link, click Link, and paste the Google Maps URL.

Question 15

How do I add a gift registry link?

Accepted Answer

Copy your registry URL, select the text or button you want guests to click, click Link, and paste your registry URL. Guests will be taken directly to your registry when they click the link.

Question 16

I need help editing my template.

Accepted Answer

Use the AI Assistant for instant help or contact Sarah directly through the support form.

Question 17

Can Joyva Studio edit the template for me?

Accepted Answer

Editing services may be available depending on current availability. Contact Sarah for details.

Question 18

Can I request a custom design?

Accepted Answer

Custom design availability varies throughout the year. Contact Sarah for current availability.

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