Answers before and after your Etsy purchase

Sign in to Etsy in a web browser, open Purchases and reviews, find the order, and choose Download files. Etsy digital files may not appear inside the Etsy app, so use Safari, Chrome, or a computer. Etsy also sends a download email to the address on your order.

Open the receipt email Etsy sent after purchase and use the download link there. Check spam and promotions if you do not see it. If it is still missing, send Sarah an Etsy message from the order.

Open the PDF and click the template access button. Sign in to Canva, then choose the option to use the template. Canva creates a separate copy in your account, so the original design stays unchanged.

On iPhone or iPad, open the Files app and check Downloads or iCloud Drive. On Android, open Files or My Files and check Downloads. You can also search the file name from your phone's file app.

Try opening the PDF in a regular browser or a PDF reader instead of Etsy's preview. You can also copy the link into Safari or Chrome. If it still fails, send Sarah an Etsy message with your order number.

On a computer: Open Uploads in the left sidebar, choose Upload files, then drag your photo onto the existing frame. Double-click it to reposition or resize it inside the frame.

On a phone: Tap the photo frame, choose Replace in the bottom toolbar, then choose Uploads and select your photo. Tap it again to reposition or crop it.

Leave the placeholder photos while you finish the rest of the invitation, then replace them before or after publishing. For a quinceañera template, Sarah can replace the mirror photos with the illustrated quinceañera and match the dress color. Send her a message through Etsy if you need this.

Select the button, text, image, or element guests should click. Choose the Link chain icon in Canva's top toolbar, or right-click the selected element and choose Link. Paste the full website address, then press Enter or choose Done. Test the link on your published website.

The page links have probably become detached, which happens when pages are copied or moved in Canva. Select the envelope or button, right-click it, choose Link, type the number of the page it should open (for example, type 2 for the details page), then pick that page from the list. Repeat for each button.

Bilingual quinceañera designs: these have two buttons, one for each language. For the English button, type 2 and select the second page. For the Spanish button, type 3 and select the third page.

Once the pages are linked again, publish your website and test the live link.

Find the venue in Google Maps, choose Share, and copy the link. Return to Canva, right-click the location button or text, choose Link, paste the map address, then press Enter or choose Done. Test it in Preview.

Copy the public link from your registry. Return to Canva, right-click the registry button or text, choose Link, paste the address, then press Enter or choose Done. Test it in Preview before publishing.

To add a section, duplicate a similar section and replace its content, or choose Add page for a blank one. To remove one, select the section and choose the trash icon on its left side. To keep it in your design without showing it on the published website, choose the eye icon instead. Preview the invitation afterward to check the spacing and order.

Yes. All text can be edited, including the font, size, color, spacing, and alignment. Moving a small text block is also fine, but changing the full structure can affect the mobile layout.

Select the countdown in Canva and open its current website link. On the countdown page, use the three-dot menu to clone the timer, then enter your event date and time. Create the new countdown and copy its public link. Back in Canva, select the countdown, choose the Link chain icon, replace the old address, and press Enter or choose Done. Resize it only if the new timer does not fit the existing space, then test it in Preview.

That is the TickCounter free-account watermark. You can cover it in Canva with a small shape that matches the background, or email Sarah your event date and time so she can help with a clean countdown link.

Open Preview in Canva and check that the timer loads and shows the correct date, time, and time zone. Test the published invitation on your phone too. If it is blank, confirm that the full countdown link was pasted into the countdown element.

Invitarium requires an account, but you do not need a subscription when you use Sarah's shared link. Sign in to Invitarium first, then open Sarah's shared Invitarium project and make your copy. Double-click the music-player project and replace its audio with an MP3 under 20 MB. Choose Copy link. In Canva, select the music icon, choose Edit link, paste the finished player link, then scale it down to fit the circle.

Go to y2mate.gs, paste the YouTube link, and download the song as an MP3. Make sure the MP3 is under 20 MB, then upload it to your copy of the shared Invitarium music-player project. Invitarium needs the MP3 file, not the YouTube link.

Select the hidden YouTube frame and increase its transparency so you can see it. Click an empty area so no other element is selected, then paste your YouTube link into the hidden video frame. Canva should embed the video, not add a regular hyperlink. Resize it until its play button sits over the decorative play button, then return its transparency to 0%.

The YouTube address was added as a regular hyperlink instead of an embedded video. Remove that link. Click an empty area so nothing is selected, paste the YouTube address into the hidden video frame, align its play button with the decorative button, and return its transparency to 0%.

No setup is required unless you want to change its questions. Select the Canva form itself, not the full section, then edit its title, questions, or choices. Publish or publish changes and guests can begin submitting responses.

For a Canva form on a computer, click the form itself, not the full section. Choose Responses from the horizontal toolbar above it. Your responses appear in Canva, where you can choose View responses or Link to sheet for a table view. Link to sheet becomes available after you receive your first response. For mobile instructions, watch this video guide.

Open the Google Form link in your PDF Guide and make a copy in your Google account. Edit the title and questions, choose Publish, and copy the responder link. Return to Canva, select the RSVP button, choose the Link icon, paste the new Google Form link, and choose Done.

Open the matching header template from your PDF, personalize it in Canva, and download it as an image. In Google Forms, select the palette icon and upload the new header.

Open your Google Form and choose the Responses tab at the top middle of the page. You will see every guest submission there. You can also choose the Google Sheets icon to save responses to a spreadsheet.

In Google Forms, open Responses, select the three-dot menu, and turn on email notifications for new responses. You can also connect responses to a Google Sheet.

No. Publish it as a Canva website, copy the website link, and share that link with your guests. Downloaded images, PDFs, and videos do not keep all the scrolling, music, RSVP, links, and interactive features.

First, update the file name from (copy of…) to the name you prefer. Then click the Publish website button in Canva's top-right corner. You will be taken to a screen where you choose your own website URL. On mobile, tap the Share icon in the top-right instead. If you get an error while creating the URL, that link is already taken by someone else, so try another one.

Before clicking Publish, open the settings panel. Update the page name at the top, then toggle on only the last two options. This gives you the cleanest, most personalized website link. After that, choose your website address and publish.

Yes. Choose Share, More, View-only link, then set access to Anyone with the link can view. Do not use Present and record. Test the link in a private browser window before sending it.

Canva domain names accept letters, numbers, and hyphens only. Do not use spaces, apostrophes, ampersands, periods, or slashes. For example, use daisy-jason-baby-shower instead of Daisy & Jason's Baby Shower.

Copy the published website URL and share it through text message, WhatsApp, email, QR code, or social media. Guests should open the link on their phone for the intended scrolling experience.

Yes. Make your changes in Canva, then choose Publish changes. Your existing website address updates automatically, so you do not need to send guests a new link.

After editing, choose Publish changes in Canva. If the live website still looks old, refresh the page or close and reopen the link because your browser may be showing a cached version.

Check names, spelling, date, time, time zone, both venue links, RSVP link and deadline, registry, music, countdown, and every navigation button. Test once on a phone and once in a private browser window.

Send your Etsy order number, the listing name, a screenshot or short screen recording, the device you are using, and the exact step where the problem happens. Never send your Canva password. Reply to me on Etsy and that's it.

Etsy Messages is best because it keeps the conversation connected to your order. You can also email joyvastudio@outlook.com and include your Etsy order number.

No. Never send your Canva, Google, Etsy, or email password. Sarah can help from a template link, screenshots, your event details, or a copy you intentionally share, without needing your password.